Our Values – The Heart of CGT
At CGT, we believe that great service starts with great values — and ours aren’t just words on a wall. They shape how we treat people, how we make decisions, and how we show up every single day.
While “Trust the Experts” will always be part of our DNA, in 2022 we set out to refresh and refocus on what truly matters to the people who power CGT — our team, our clients, and our community.
Led by Managing Director Nick Devonport, and backed by a team of dedicated property professionals, we brought together a cross-section of staff from across departments and levels for an open and energetic discussion about who we are and what we stand for.
The result? Three powerful words that reflect the spirit of CGT — and the experience we promise our clients.
Family. Innovative. Passionate.
Family
CGT began as a family business — and we’ve never lost that spirit.
It runs through everything we do. From colleagues who care deeply about one another, to long-standing relationships with clients, landlords, and tenants — we treat everyone like part of the family.
We listen. We support. We go further — because that’s what family does.
Innovative
We're not here to follow — we're here to lead.
Innovation at CGT means using the best tools, the smartest systems, and the most forward-thinking processes to improve the way property is bought, sold, let, and managed.
From introducing Secured Sale™ to streamlining customer journeys with tech and transparency, we’re always looking for new ways to raise the bar.
Passionate
We genuinely love what we do — and it shows.
We’re passionate about property, about people, and about the places we serve. Whether helping someone find their first home, grow their investment portfolio, or navigate complex legislation, we bring energy, care, and deep expertise to every conversation.
We invest in our people. We champion professionalism. And we believe in staying local, supporting local, and growing strong communities.
Our Mission
We aim to be the number one property solution for everyone in Gloucestershire and the surrounding areas.
That means delivering more than just transactions — it means creating experiences that are smooth, supported, and built on trust.
We Live These Values Every Day
Our values aren’t a marketing exercise — they guide every decision we make:
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They're embedded into monthly one-to-ones
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They shape how we recruit, train, and promote
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They inform how we work with clients, colleagues, and communities
We hold ourselves to high standards — and we invite you to do the same.